# Frequently Asked Questions

## Basic app usage

- [How do suggested payments work?](/content/faq/help/how-do-suggested-payments-work/index.html)
- [A cost or payment isn’t showing up in the Spending screen](/content/faq/help/a-cost-or-payment-isnt-showing-up-in-the-spending-screen/index.html)
- [How do I remove someone from a house?](/content/faq/help/how-do-i-remove-someone-from-a-house/index.html)
- [Clearing and Refreshing App Data](/content/faq/help/clearing-and-refreshing-app-data/index.html)

## Goodlord Bills Included

- [Can I cancel my bills included package?](/content/faq/help/can-i-cancel-my-bills-included-package/index.html)
- [We’re all moving out, what do we do next?](/content/faq/help/were-all-moving-out-what-do-we-do-next/index.html)
- [How to contact acasa](/content/faq/help/how-to-contact-acasa/index.html)
- [Bill Bundles Terms & Conditions](/content/faq/help/bills-included-terms-conditions/index.html)

## acasa Services (non-Bills Included)

- [How do I submit my meter readings?](/content/faq/help/how-do-i-submit-my-meter-readings/index.html)
- [supplier terms and conditions](/content/faq/help/supplier-terms-and-conditions/index.html)
- [How to contact acasa](/content/faq/help/how-to-contact-acasa/index.html)
- [Moving in – what do I need to do?](/content/faq/help/moving-in-what-do-i-need-to-do/index.html)

## About acasa

- [supplier terms and conditions](/content/faq/help/supplier-terms-and-conditions/index.html)